FQA’s

WHICH PAYMENT METHODS CAN I USE TO MAKE MY PURCHASE?

You can pay with the following cards: Visa, Visa Electron, MasterCard, American Express, Gift Card and PayPal.
WILL I RECEIVE THE SAME PRODUCT THAT I SEE IN THE PICTURE?
Yes, at CULTURALLYVERIFIED.COM we make every effort possible to show the features of the items (colour, textures, etc.) as close to reality as possible.

WILL YOU RESTOCK ITEMS INDICATED AS “OUT OF STOCK?”

Yes. Out of stock items are restocked as quickly as possible. If you request so on the item’s page, we will send you an email when it is available, in the colour and size you specify.If it is not possible to restock the item, we will remove it from the website.

DO YOU DO REFUND?

No, we do not offer refund.

WHEN WILL THE AMOUNT BE REFUNDED FOR MY CANCELLED?

Upon approval, you will receive confirmation telling you the amount which will be paid in the coming days. Turnaround time on a credit card and/or a PayPal account always depends on your bank.

CAN I CANCEL AN ITEM IN MY ORDER?

As long as you have not finalized the entire purchase process, you can delete any item from your shopping basket. Otherwise, you should cancel your order.


CAN I REQUEST TAX-FREE?

No. Tax-free only applies to products purchased in-store and which are taken from the store by the individual.


IS IT SAFE TO PURCHASE WITH A BANK CARD AT CULTURALLYVERIFED.COM?

Yes. Card information entered is transmitted in encrypted form using the encryption protocol known as Secure Socket Layer (SSL) to protect your data; you can verify this by clicking on the padlock that appears in the address bar of your browser during the checkout process.
For credit card transactions, the security code number (CVV2) on the back of the card is required. You can only see it if you have physical access to the card, and it will not be saved on our website.
Additionally, we have anti-fraud systems to detect illegal or improper use of credit cards.
culturallyverirfied.com reserves the right to contact you to request more information in the event of any problems with payment.